Frequently
Asked
Questions

Q: What payroll services does Square One Payroll offer?
A: We provide a comprehensive suite of payroll services, including:

Payroll Documentation: Detailed manuals, process documentation, and employee guides.
Training Packages: Quick start guides and high-level steps for payroll processing.
Software Analysis: Optimizing manual processes with software solutions.
Risk Analysis: Reviewing payrolls for award and configuration risks.
Outsourced Payroll: Full and low-tier options including onboarding, pay runs, and custom reporting.

Q: How do you ensure compliance with Australian payroll regulations?
A: Our services include:

Award Risk Review: Ensuring compliance with complex awards like split shifts.
Configuration Risk Analysis: Identifying manual interventions required due to software errors.
Regular Compliance Checks: Through rigorous testing and system audits.

Q: How does Square One Payroll streamline payroll operations?
A: We use a combination of:

System Implementations: Assisting with current and future system setups.
System Integrations: Optimizing current integrations for efficiency.
Custom Reporting: Tailored reports for payroll spending and project allocations.

Q: How are your services priced?
A: We offer flexible pricing based on your needs:

Square One Essentials: AU$15 per employee per month.
Square One Complete: AU$25 per employee per month, includes comprehensive support.
Square One Enterprise: Custom pricing starting at AU$30 per employee per month.
Add-Ons: Options like invoicing and contractor payments are available.

Q: What does the Outsourced Payroll service include?
A: Our full-tier service covers:

Unlimited Pay Runs: Comprehensive handling of payroll processing.
Custom Reporting: Detailed insights into payroll allocations.
Payroll Accounting: Includes bank reconciliation and general ledger management.
Superannuation and Tax Processing: Ensuring compliance with government reporting.

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